In Compliance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA)

Scholastic Canada is committed to excellence in serving all customers including people with disabilities. All customer service provided by Scholastic Canada shall follow the ideals of dignity, independence, integration, and equal opportunity.

As part of our commitment to accessibility, we will ensure that Scholastic Canada staff are trained and familiar with various assistive devices that may be used by customers with disabilities while accessing goods or services. We will communicate with people with disabilities in ways that take into account their disability.

As we continue to improve our services for people with disabilities, we will post changes here within our accessibility statement, so you will know the progress we are making.

In the event of a planned or unexpected disruption to services or facilities for customers with disabilities, Scholastic Canada will make every reasonable effort to notify customers promptly. We will provide information including the reason for the disruption, its anticipated length of time, and a description of alternative facilities or services, if available.

Feedback Process:

Customers who wish to provide feedback on the way Scholastic Canada provides goods and services to people with disabilities may complete a Feedback Form and submit it to our Human Resources Division:

Scholastic Canada Ltd.
Human Resources Division
175 Hillmount Road
Markham, ON L6C 1Z7
Tel: 905-887-7323
Fax: 905-887-3639
E-mail: humanresources@scholastic.ca

Alternate methods of providing feedback are available. Customers can expect a response within 2 business days.

Thank you for your interest in Scholastic Canada Ltd.