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Careers at Scholastic Canada

Job postings

If you are interested in applying for an available position or would like to have your resume kept on file for a more suitable opportunity, please forward your resume, attention Human Resources to:

E-mail: resumes@scholastic.ca

Resumes are kept on file for a period of three months.

We wish to thank all candidates for their applications in advance and advise that only those selected for an interview will be contacted.

Recruitment-related accommodations for disabilities are available to applicants who are selected for an interview. Please notify the interviewer in advance of any accommodations you require.

Thank you for your interest in Scholastic Canada.

Current Opportunities

Bilingual Customer Service Representative (French) (Markham, ON) | French Editor (Toronto, ON) | Warehouse Material Handler (Markham, ON) |

Bilingual Customer Service Representative (French)

Date Posted:
Division:
Position Type:
Location:

A Bilingual Customer Service Representative position is available in our Inbound Contact Centre for an experienced Bilingual (French) Customer Service Representative.

 

RESPONSIBILITIES

  • This position will promptly handle all customer inquiries to ensure appropriate action is taken to maintain a high degree of customer satisfaction and loyalty.
  • Answer and/or resolve a variety of telephone inquiries from customers ranging from those of a general nature to more complex problems.
  • Accurately enter all telephone orders.
  • Interface with other departments to solve customer problems and ensure an understanding of operations.

QUALIFICATIONS

  • Successful completion of secondary school education, minimum of 2 years Customer Service and 1 year recent Inbound Call Centre experience.
  • Strong computer skills required (Microsoft Excel, Microsoft Word).
  • Dedication to continuous improvement and customer service excellence
  • Friendly, professional and diplomatic telephone manner
  • Excellent reading, writing & verbal communication skills; fluency in both French and English
  • Fast, accurate data entry capability.
  • Superior interpersonal, administrative and multi-tasking abilities.
  • Ability, aptitude and initiative to learn new skillsets.
  • Experience using Share Point; Avaya; Contact Centre Software; Demandware, Oracle an asset.

Schedules are driven by peak business needs – hours of work: Monday to Friday shifts anytime between 7:30 am and 8:00 pm; Saturday 9:00 am to 1:30 pm.

Interested applicants are to forward a copy of their resume in English and French by September 29, 2017 to:

Human Resources Division
175 Hillmount Road, Markham, ON L6C 1Z7
resumes@scholastic.ca, Fax: 905-887-3639


French Editor

Date Posted:
Division:
Position Type:
Location:

An opening exists in the French Division for the position of Editor, French, reporting to the Senior Editor, French Division.

RESPONSIBILITIES

  • Responsible for revising various texts into French, checking the accuracy of the French translation, making sure the terminology is coherent and consistent, the grammar is perfect and the graphic layout is consistent.
  • The incumbent is responsible for communicating with translators and/or authors as needed, updating style sheets (fiches d’uniformitĂ©) for book series, drafting copyright pages and communicating instructions to the graphic designers, as well as creating book blurbs.

QUALIFICATIONS

  • The ideal candidate will have 1-3 years of related work experience, and a post-secondary degree
  • Excellent organizational and communications skills and possess the ability to juggle projects in a fast-paced environment. 
  • The successful candidate must be bilingual (French and English) and have strong writing and editing skills in French.
  • Strong computer knowledge and proficiency in Microsoft applications (Excel, PowerPoint and Word) are mandatory.
  • A Vulnerable Sector Check must be submitted and maintained.

Interested applicants are asked to forward a copy of their resume, both French and English, including salary expectations, by September 29, 2017 to:

Human Resources Division
Fax: 905-887-3639
E-mail: resumes@scholastic.ca


Warehouse Material Handler

Date Posted:
Division:
Position Type:
Location:

Openings exist in our Operations Division for Warehouse Material Handlers reporting to the Material Handling Supervisor.

RESPONSIBILITIES:

  • Picking and putting away functions associated with inventory move requests (IMR)
  • Replenishing stock in Book Club slots as required
  • Set up and tear down of Book Club offers
  • Returns put away functions.
  • Picking of TR/ED Packaging labels.
  • Ongoing warehouse maintenance including bulk-to-bulk moves and re-stacking pallets as required.
  • Compliance with all safety regulations.
  • Perform housekeeping duties, such as removing loose plastic and debris from floors and maintaining a clean work environment.

QUALIFICATIONS:

  • Applicants must have a high school diploma along with 1 year of related work experience.
  • Excellent verbal and written English communication and interpersonal skills in addition to well-developed organizational and problem solving are required.
  • Attention to detail and the ability to be a team player are essential for this position.
  • Previous experience with AS400 would be an asset.
  • This is a casual position that requires CSA approved (green-label) safety shoes.

If you are interested in this position, please forward a copy of your resume by September 29, 2017 to:

Human Resources Division
Fax: 905-887-3639
E-mail: resumes@scholastic.ca